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Learn More about KPI
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Upcoming Events
Managed Services World Congress
Septemeber 28 - 29, 2010
Berlin, Germany
CTIA IT and Entertainment
October 6 - 8, 2010
San Francisco, California
Adobe MAX
October 24 - 27, 2010
Los Angeles, California
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T-Mobile Partner Network
T-Mobile and KPI launched the T-Mobile Partner Program Q1 2008 with the goal of providing developers access to global services, resources, training and tools. The program was designed to produce development and delivery of compelling content and applications for the global audience in less time; at a lower cost; and with high-market success.
KPI worked closely with T-Mobile to develop and host a robust platform utilizing tools geared toward program specifications. We led workshops identifying business needs, documented requirements and created a personalized solution. KPI managed project milestones and deliverables ensuring a timely launch while integrating multiple systems for the ultimate user experience.
Today, the T-Mobile Partner Network Program serves as a hub for the global mobile community providing automated, online go-to market channel bringing applications, games and mobile web sites onto the web2go marketplace.
"KPI has been a great partner to work with to support our T-Mobile Partner Network website. Their knowledge, available tools and resources, and professional attitude has helped us build and improve upon our Partner Network Program."
Venetia Espinoza, Director, T-Mobile Mobile Applications and Partner Programs
Site Highlights:
-Application Catalog empowering partners to upload applications,
games and mobile web sites for testing and potential placement
on the web2go marketplace.
-Article Manager allowing users to see the latest program
announcements
-Campaign Management tool notifying users of the latest program
updates
-eCommerce option to buy support tickets
-File Media Library assisting in delivery of the latest contracts
and program information
-Knowledge Base assisting partners by allowing them to search
common issues and questions that are useful for all program
users.
-Revenue Calculator permitting partners to forecast the potential
success of an application
-RSS news feeds for the latest device information
-Technical Support Management allowing T-Mobile direct connection
with partners for the management and tracking of issues as
well as questions by the global community
-Third party integration allowing partners to have seamless
access to multiple systems to ensure faster time to market
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NAVTEQ Network for Developers (NN4D)
KPI partnered with NAVTEQ in 2006 to create and serve the NAVTEQ partner and developer programs.
In 2009, KPI successfully launched a comprehensive site redesign for the NAVTEQ Developer Program. The NAVTEQ site revamp included restructuring the sitemap and navigation incorporating project management, design services, content management services, application development and reporting. Once the site restructure was completed, KPI implemented a Classified Ads solution allowing NN4D members to promote and explore business opportunities.
"I have had the pleasure of using KPI as my provider of web based tools, services, and support for developer and partner communities at Motorola, Nokia, and NAVTEQ. Their tremendous experience and capabilities have allowed me to tailor offerings with a level of precision, quality, and speed I have not found with other suppliers."
Marc Naddell, Vice President, NAVTEQ Partner and Developer Programs
Site Highlights:
-Application Hosting and Maintenance
-Customized registration processes
-Role-based website security
-Third party integration
-Event Management to include the internationally recognized LBS Challenge competition
-Classified Ads
-Forums and Blogs
-Access to map data APIs
-Partner Offerings
-Support Requests
-Solution Submissions
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Sprint Application Developer Program Web Site
In 2004, KPI partnered with Sprint to launch the Sprint developer web portal, known today as Sprint ADP web site at developer.sprint.com. Our initial goals included the perfect balance of extranet features required to effectively manage the content developer community as well as intranet features enhancing Sprint internal communications; decision-making; improvement of business processes and workflows.
KPI provides a host of services supporting and enhancing the Sprint developer web portal. Through systems integrations and design services, KPI expanded Sprint content by allowing Sprint to leverage content from internal systems.
Sprint functional enhancements projects are KPI-managed from start-to- finish including business requirements; code development; code testing and launch to production.
"KPI has been a trusted partner of Sprint's Application Developer Program for years now. They have provided Sprint tremendous support from program management to creative design, always helping ensure we are at the forefront of developer trends. They also advocate on the behalf of developers to ensure the tools and services provided by our web site are relevant, beneficial and timely. We truly value their partnership."
Nathan Smith, Group Manager, Sprint Application Developers Program
Site Highlights:
-Content Management System Enabling Sprint to Stage Content Directly to the Site
-Registration System for Site and Event Registrations
-E-Commerce System for PDP Membership Payments and Orders Processing
-Document Downloads – Optionally Conditioned on Acceptance of Terms & Conditions
-User Community Forums
-Searchable FAQ/Knowledge Base
-Certified Solutions Catalog
-Searchable Device Database
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Vodafone Global Enterprise (VGE)
Since 2007, Vodafone Global Enterprise (VGE) Group and KPI have combined talents to develop and host a site promoting VGE products and solutions. VGE is Vodafone's specialist enterprise communications organization. VGE delivers managed communications empowering global businesses to stay agile and competitive.
The VGE site distributes information about VGE, its offering and new initiatives. Our mutual goal is to enrich our customers with news and information while assisting them in cultivating leads.
"I have a great working relationship with KPI. Over the past 6 years, KPI have delivered a multitude of web projects for me - from full scale developer programmes to leading B2B websites targeted at large multinational corporate customers. In my experience, KPI have always delivered on time and to budget, implementation is to a high standard and the team understand my business and my requirements. They are dedicated and enthusiastic individuals, always willing to make sure customer expectation is met. I would definitely recommend them."
Mike Cozens, Senior Online Channel Manager, Vodafone Global Enterprise
Site Highlights:
-File media library assisting in delivery of the latest support updates to both customers and internal support agents
-Video streaming
-RSS news feeds
-Twitter integration
-Dynamically created news pages
-Social bookmarking functionality
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Sony Ericsson Developer World
Sony Ericsson and KPI partnered in 2003. Our goal was to design, develop, host and maintain the Sony Ericsson Developer World site. KPI consulted with Sony Ericsson fostering a developer-focused portal providing the tools, documentation, technical and go-to-market support allowing professional wireless developers the chance to create innovative mobile applications for Sony Ericsson phones.
Combining our talents, Sony Ericsson and KPI established the Sony Ericsson Developer World web ‘community’. As the needs of the site evolved, KPI adapted our services to ensure success and constant maturation of Sony Ericsson Developer World site.
Site Highlights:
-Email marketing campaign tool
-Tech Support tool
-FAQ engine fully integrated into the Technical Support module
-RSS feeds
-Community Forums
-File media library assisting in delivery of the latest SDK and technical document updates
-Site related reporting
-Metadata tag cloud navigation
-eCommerce functionality
-Device Database tool and drilldown user interface
-Dynamic page includes for key data distribution (ex. Top forum threads, top downloads)
-Multi-language support
-Role-based security ensuring protected content delivery
Screenshot (click to view larger)
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Vodafone Hutchison Australia Business Sales Portal (BSP)
Vodafone Australia partnered with KPI in 2005. We supply Vodafone Australia with web infrastructure and development services for the National Sales division. The BSP portal equips internal and external sales teams with a comprehensive and invaluable resource for content and tools by making the most of the relationship with Vodafone and Three. The site also provides sales initiatives while empowering the sales teams with the means for success.
Site Highlights:
-Internal Registration System
-File media library assisting in delivery of the latest product updates to both customers and internal support agents
-Forums with permissions allowing access to specified users groups
-Secure online blogs
-Multiple RSS feeds to support different user groups
-Campaign Management tool to provide registered users with the latest news and product information
-Segmentation of content through the Content Management System (CMS) to deliver targeted content to specific user groups